When you shop at Peter Webber you can have complete confidence that if you are not entirely satisfied with your purchase that you can simply return it to the store and we will provide you with an exchange, refund or repair within the guidelines outlined below.
We offer an exchange or refund for change of mind on items within 30 days of purchase provided that:
- You have produced satisfactory proof of purchase.
- You should contact us by email before sending any item back.
- The item is in a sealable condition, (that is the tags and labels are still attached, the item is in original condition, the item is unworn, unused and as sold), and;
- The item is not a special exemption.
- Original register receipt.
- Proof of purchase provided with all online purchases.
- Original return/exchange receipt.
- Peter Webber Gift Cards.
- Custom made or altered items
- Personalised Products
- Personal care items